wathou

Hi wathou,

 

I wouldn't be surprised if I have been doing it wrong.    So my card came from Thomas Cook (there isn't a name of a bank on it otherwise) so I should put Thomas Cook in the Name field?

 

Have you made it work?

I have a bpaid prepaid card from belgium, and the name that i had to fill in was the name of the bank like it was instructed in the guidebook. I'v tried to look for thomas cook online payment guide but i couldn't find anything ^^' if u didn't recieved anyguide book maybe try to call the support center and ask them what name to put when u do a online payment. Because i'v paid with a prepaid card and it worked fine like B.T.R said.

And i also have a question if anyone know: If u cancel my subscription when my 3 months subscription end. Can i resubscribe right away for a other 3 or 6 months with the same card to have the promotional offer ?

Mine was Mastercard from Thomas Cook.

 

Maybe pre-paid works if already set-up and renewing; but not to initialise.   The initial data entry screen insists on name which isn't on a pre-paid card.

There is a name on the prepaid card usually it's the name of the bank, i receive a guide book with mine that explai that u have to put the name of the bank.