Little Bird Posted June 22, 2019 Share Posted June 22, 2019 Since the 17th June 2019 I have not been able to reach the helpdesk of RLC. Paid for Premium but only receive 8 houses since then, . Have they been closed down? Or do they have Internet problems? Any ideas? Can I phone them to find out? Quote Link to comment Share on other sites More sharing options...
Sketch Posted June 22, 2019 Share Posted June 22, 2019 Only 8 Apartments are currently online. The reason nobody knows. Trying to contact RLC is complete waste of time, but you could try. Quote Link to comment Share on other sites More sharing options...
PoeBoy Posted June 22, 2019 Share Posted June 22, 2019 If you'll notice, the apartments which are gone are all in Russia. There has been talk for much of this year about Russia walling off its Internet access. Maybe that's what happened and it has nothing to do with RLC, but since RLC subscribers are adversely affected RLC is freaking out over the possible demands for refunds and loss of subscribers (revenue). RLC has already shown repeatedly their minimal business sense, so if the "wall" is true they are truly in over their heads. Quote Link to comment Share on other sites More sharing options...
Rhodie Posted June 22, 2019 Share Posted June 22, 2019 1 hour ago, PoeBoy said: If you'll notice, the apartments which are gone are all in Russia. There has been talk for much of this year about Russia walling off its Internet access. Maybe that's what happened and it has nothing to do with RLC, but since RLC subscribers are adversely affected RLC is freaking out over the possible demands for refunds and loss of subscribers (revenue). RLC has already shown repeatedly their minimal business sense, so if the "wall" is true they are truly in over their heads. I had hoped that, by now, RLC would have explained what happened. I doubt it is their fault so why the secrecy, why the silence? If the Russian "Wall" is true, surely it is in RLC's best interests to tell us "it is Putin's fault, not ours?" When one of the other sites has a run-in with the Ukrainian mafia and had to shut things down, they were honest about it. One of RLC's biggest weaknesses has been their lack of communication with subscribers. RLC will need to rebuild from here. Hopefully, in their brainstorming sessions, someone mentioned better communication with subscribers. Quote Link to comment Share on other sites More sharing options...
StnCld316 Posted June 22, 2019 Share Posted June 22, 2019 5 hours ago, PoeBoy said: If you'll notice, the apartments which are gone are all in Russia. There has been talk for much of this year about Russia walling off its Internet access. Maybe that's what happened and it has nothing to do with RLC, but since RLC subscribers are adversely affected RLC is freaking out over the possible demands for refunds and loss of subscribers (revenue). RLC has already shown repeatedly their minimal business sense, so if the "wall" is true they are truly in over their heads. That hasn't happened. VHTV and VV are still Broadcasting from their Russian Apartments. The thing what Putin Signed into Law won't take effect until November when they Disconnect from the WWW if it even materializes. PoeBoy 1 Quote Link to comment Share on other sites More sharing options...
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