Geronimo and SZfDJ - I've sent e-mails in the past to cust support when things were getting out of hand (Vanessa quickly comes to mind), but they were only in instances where I saw potential harm about to come to someone. I haven't seen any of the supposed "drug abuse" by Gina, but in the case of that party at B2 last year, with the drug boys and the coke snorting in the bathroom, you could clearly see it happening. I sent a complaint to RLC about that one only because it appeared a crime was being committed, and I worried about the possible ramifications to the overall health of RLC if one of the wasted girls got abused by the men that were there in the apartment. Also, in the case of Gina, the only thing that would have made me launch another e-mail was the fact that she was totally out of it, and stumbling around on the balcony, with no one around to intercede. (I wasn't online to see this, only going off what others said). I agree with you two on the idea that we let them live their lives, whether we agree to their lifestlye or not, but I will still do whatever is in my power to prevent possible harm to one of the tenants. Just my two cents.