I have subscribed to RLC several times through SegPay and my practice is to cancel my account prior to the end of the subscription to avoid the automatic renewal at the higher monthly rate. I then subscribe at the 6-month rate. That is what I did in June and I have cancellation confirmation received from SegPay.
Today I noticed a charge on my bank card from a company I never heard of... RUANITE, located in Florida, USA for $46 and change. When I called they are in possession of my bank card information and email. How are you allowing my financial information to go to unknown companies to bill me for services I've already paid for through SegPay?
This will ruin your business more than anything else. There are several instances of this happening documented by discussions on RealLifeCam forums. I suggest you tend to this immediately, as my issues are being reported to Better Business Bureau.